Packed, Stacked, and Racked

Be yourself; Everyone else is already taken.
— Oscar Wilde.
I at first wanted to call this chapter, “Crunch Time,” such as the operation of a bus from 3:30 pm to 6:30 pm. However, the pattern of movement between two stops was as predictable as the time frame, and I realized that a more accurate description of gridlock was in certain zones between stops. And the idea for this chapter was born in the conversation with this wheelchair rider as he glided away from downtown with me in a coach that was calm and roomy. If there was an opposite to being in the Zen zone, this chapter is it. I found out he wanted to go up Van Ness to Geary, but was passing up the transfer point by four blocks. Now I know why. He was avoiding having to board Muni in the crunch zone.
Indeed, I found this out as a rider that the fastest was to go inbound on the Geary bus to catch a 15 Third. I made a large checkmark inbound to outbound rather than go crosstown direct. Passengers taking the Metro underground also understand this principle, and take an empty car from Civic Center or Powell down to Montgomery, and get a seat for the outbound peak period. This is true of the crunch zones between the 49 Van Ness. Especially if you are in a wheelchair, carrying a large cumbersome object, or using a grocery cart. Also, if you have difficulty in getting up the stairs, or need a seat right by the door, oddly enough, the best offense is the defense of traveling beyond the closest stop to your destination. This means backtracking to board where the bus is less crowded.
On the 49 line, the crunch zone lays between 16th Street and Eddy inbound, and from O’Farrell to Otis outbound. Load factors and working leaders influence the zone by making it longer or shorter, but in general, I know I have to make sure people boarding do the right thing by sitting or standing in such a way to prevent fights or arguments at the following stops. People listen better before their space is threatened. This is a golden key to the crunch zone.
